Who We Are – Gambling Recovery Hub
About Us

We Know What It Feels Like — Because We’ve Been There Too

The Gambling Recovery Hub isn’t a faceless organisation. We’re people in recovery, building the kind of support we wish had existed when we needed it most.

Born from lived experience, not a boardroom.

The Gambling Recovery Hub was created by individuals who have personally walked the road of gambling addiction — and found their way through it. With over 40 years of recovery between us, we built this community because we understand, from the inside, how isolating and confusing the early days of recovery can feel.

We’re not here to lecture. We’re not here to judge. We’ve sat where you’re sitting. We’ve felt the shame, the secrecy, and the exhaustion — and we’ve also discovered that things genuinely can get better.

“We built the support we wished had existed for us — and we opened the doors to everyone.”

Our experience spans years of direct recovery support work — assessing individuals, helping people understand their situation honestly, and connecting them with the right services at the right time. We’ve worked with thousands of people across gambling, gaming, and cryptocurrency addiction, and we’ve seen how powerful the right kind of support can be.

What we stand for

Everything we do at the Gambling Recovery Hub is guided by a set of core beliefs. These aren’t just words — they shape how we talk to people, what we offer, and how we show up every day.

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No Judgement. Ever.

Whatever your story, whatever you’ve done — you’ll find no judgement here. Shame keeps people stuck. We help you move forward instead.

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Honesty Over Comfort

We tell it straight — with kindness. Real recovery requires honest conversations, and we’re not afraid to have them.

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Your Pace, Your Path

There’s no single route through recovery. We meet you where you are and work with you — not at you.

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Lived Experience First

Our team has been through recovery personally. That’s not a detail — it’s the foundation of everything we do.

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Confidentiality You Can Trust

Everything you share with us is treated in complete confidence. This is a safe space — and we take that responsibility seriously.

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Free to All

Cost should never be a barrier to support. Our core services are free, and that commitment doesn’t waver.

Not professionals looking in — people who’ve been through it.

The Gambling Recovery Hub is made up of individuals who have lived experience of addiction and recovery. We’re not a team of external specialists observing from a distance. We’re in the community ourselves, still doing the work, still learning — and sharing everything we’ve picked up along the way.

Over the years, our team has worked in recovery assessment, pre-treatment support, and direct one-to-one guidance. We know how to help someone figure out whether they have a problem. We know how to help someone who isn’t yet ready to call it a problem. And we know how to support someone who’s ready to make a change but doesn’t know where to start.

We also understand that reaching out isn’t always the first step — sometimes it’s reading, watching, or just quietly knowing somewhere like this exists. That’s fine too. We’ll be here when you’re ready.

A Community Interest Company — run for people, not profit.

The Gambling Recovery Hub is a registered Community Interest Company (CIC), company number 16155766. That means we’re legally structured to serve our community — not shareholders. Every penny of surplus income is reinvested back into the Hub to fund better services and wider reach.

We operate as a non-profit because we believe recovery support should never be about money. It should be about people.

Registered CIC with Companies House — company number 16155766
All surplus funds reinvested directly into services
Non-profit structure — governed in the community interest
Based in London, United Kingdom — supporting people across the UK and beyond

Read the Founder’s Story

Our founder’s personal journey — the highs, the lows, and what recovery actually looked like — is the reason this community exists. It’s an honest account, written without varnish.

Ready to take the first step?

Whether you’re looking for support, want to connect with others in recovery, or just want to understand your situation better — we’re here.

Talk to us    Explore our support →